Data Refresh

If you are experiencing slower than usual data speeds or any connectivity issues, start here by filling out the form below and clicking the Data Refresh button and we will perform a data and connection refresh for your device. After submitting the form, please wait 1 hour and then power-cycle your device to complete the data refresh. Don’t forget to also check our FAQ section for your specific question.

SIM Card – Connection Reset Form
If submitting multiple SIM numbers, please separate them by line. Make sure you enter the SIM Card Number EXACTLY as it appears on the SIM Card in your device. Your line WILL NOT be refreshed correctly if you enter the wrong SIM Number.